FAQs2025-05-30T18:42:14+00:00
FAQs heading
With most insurance policies there are always excesses to pay. Is this the case with your insurance?2025-05-30T18:01:49+00:00

Yes, there are limits to what we can pay out and you can view these at our payment schedules page.

My surgery has been cancelled through no fault of mine. What happens now?2025-05-30T18:01:14+00:00

In the event of your treatment being cancelled or even postponed then we can issue you with a complete refund of your policy costs. If you have new dates for your treatment we can of course simply change the dates to accommodate this for you.

If I am not happy with my dental treatment where does that leave me?2025-05-30T18:00:46+00:00

Any such issues between you and your dental provider remain that. We do not provide any cover for the possibility of you being unhappy with the result of that treatment.

How do I purchase my cover?2025-05-30T18:00:22+00:00

All payments are taken through our website.

Can you tell me exactly what level of insurance I am purchasing?2025-05-30T18:00:05+00:00

All the contents you would expect to find in a standard travel insurance policy. Lost/stolen items, accidental injury, cancellation of your treatment. You also benefit from emergency medical treatmentĀ Incurred because of a life-threatening complication. You will also have up to a real 12 months of extra cover should you have to return to your original dental provider through no fault of your own.

How is my actual dental treatment covered in this policy?2025-05-30T17:59:31+00:00

There is no cover for the actual treatment but all reputable dental providers that are UKODA members would make no charge for remedial treatment in the unlikely event you have to return to Turkey.

Does the policy cover pre-existing conditions?2025-05-30T17:59:09+00:00

This policy will not cover any pre-existing conditions.

What is meant by the partner policy?2025-05-30T17:58:47+00:00

You can if you wish, take a partner with you as a companion providing, they are not having any level of surgery, and their travel costs will also be covered. There is of course an extra change for this inclusion in the policy.

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